Payments & refunds
Payment methods, receipts, and refunds
20 articles
- Available payment pethods
- Available credit cards
- How to find your credit card's security code
- The credit card payment failed
- Is my credit card information stored on ZAIKO?
- I want to edit/delete my credit card information
- I was charged, but I don’t recognize the payment
- How to pay at a convenience store
- I cannot find where to enter the credit card security code (CVC/CVV).
- I want to cancel my ticket and receive a refund
- Refund method (credit card, WeChat, Alipay）
- Refund method (Convenience store payment)
- I haven’t received any notice from ZAIKO even though the event was canceled or postponed.
- Will the handling fee be refunded if an event is canceled?
- I applied for a refund, but I have not received it
- Can I apply for a refund after the application deadline?
- How to receive refund when my credit card is suspended, lost, renewed
- I have subscribed to refund insurance, but I don't know how to apply for a refund
- Refunds for Event Cancellations or Postponements