Payments & refunds
Payment methods, receipts, and refunds
19 articles
Available Payment Methods
Available credit cards
How to find your credit card's security code
The credit card payment failed
Is my credit card information stored on ZAIKO?
I want to edit/delete my credit card information
I was charged, but I don’t recognize the payment
How to pay at a convenience store
I cannot find where to enter the credit card security code (CVC/CVV).
I want to cancel my ticket and receive refund
Refund Method (Credit Card, WeChat, Alipay）
Refund method (Convenience store payment)
I haven’t received any notice from ZAIKO even though the event was canceled or postponed.
Will the handling fee be refunded if an event is canceled?
I applied for a refund, but it has not been refunded
Can I apply for refund after the application deadline?
How to receive refund when my credit card is suspended, lost, renewed
I have subscribed to refund insurance, but I don't know how to apply for a refund Content