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How to log in to your Zaiko account

Learn how to log in to your Zaiko account using your email address or social account.

On the login page, enter the email address and password you registered with, then log in.
If you signed up with a social account, select the social account icon to log in.

Note: Logging in via Facebook or TikTok was discontinued on March 17, 2023. For details, see information about Facebook and TikTok login.

If you can't log in, one of the following may be the cause.

  • Your account was created with email address and password, but you are trying to log in with a social account

  • Your account was created with a social account, but you are trying to log in with email address and password

  • Your email address or password was entered incorrectly

  • An old password saved in your browser or phone may be filling in automatically. Try entering your password manually.

If you still can't log in, try the following.

  • Try logging in with your email address and password, or with a social account

  • Reset your password: see here for how to reset your password.

Note: If the email address is not registered, you will see a message saying it is not registered

After logging in, you'll be returned to the page you were on when you clicked login, or to the Zaiko or microsite top page. If you still can't log in, please contact our support team.

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