This page is for ticket buyers.
Below is information about when each ticket type becomes available.
※ Availability may vary depending on the event or artist.
Zaiko does not issue or ship physical tickets. All tickets are provided digitally.
In-person ticket
Swipe Ticket (a ticket authenticated by holding your device up to a reader at the venue): Authenticate your Swipe Ticket at the event venue to gain entry.
QR Ticket: Show your QR Ticket on your device at the event to gain entry.
Streaming ticket
This ticket gives you access to a live stream or archived stream (a recorded stream available after the event ends).
The stream becomes available at the scheduled start time. If an archive period is set, you can watch during that period.
Rental streaming (Video on Demand)
This content is provided in a rental format.
You can start watching immediately after purchase and watch as many times as you like within the rental period.
Subscription
Group & OneFan Subscription: Group and fan club services become available after checkout. Content varies by event or artist.
Zaiko Premium & Connect Subscription: Premium and Connect subscription services become available after checkout, depending on the terms.
Note
This page corresponds to the “Timing of Product Delivery or Service Provision” section of Japan's “Specified Commercial Transaction Law Notice”.
The details on this page may be updated as service operations change.
After purchasing a ticket, you will receive an email with details on how to access it. If your ticket doesn't arrive or you're unable to use it, please contact support.