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I only see a static image and the archived stream does not start

Updated today

The archive will show the video as it was aired during the live streaming, so the live performance may start in the middle of the video.

When the video remains still after playing it for a while, we recommend that you fast forward to the point where the live performance starts and watch it from there.


*If you still cannot watch the video, please try the troubleshooting procedure described in “Trouble with unstable video or audio during streaming”.
*For some event organizers' delivery methods, the fast forward and rewind functions are not available during archived delivery.

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