Zaiko

Get help with AKB48 tickets and AKB48-related services

AKB48 ticket center

How can I create a new AKB48 Group membership (AKB48 Group ID)?

How can I find my AKB48 Group ID?

How to register for the AKB ticket center

Getting started

I'm a Hashira no kai member or Eizo-Soko member, but I can't apply for exclusive tickets

About the “100発98中権利” benefit

What happens if I choose a different Oshimen during ticket purchase or lottery application?

Ticket basics

What is the Oshimen streak?

How do I set or change my Oshimen?

What happens if my Oshimen graduates?

What happens if I have not set an Oshimen?

How do I delete my ZAIKO / AKB48 Ticket Center account?

Manage Oshimen, AKB ID, and account settings

Account settings

Unable to log in / “Blocked” message appears

I cannot log in to the AKB48 Ticket Center or fan club sites.

I cannot log in to the official shop

Troubleshooting login or application issues

Troubleshooting

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